Corken Steel Training

Class Description

Managing & Growing Service Profitably is an in-depth review of the principles and strategies necessary to run a profitable service department or division. Many dealers view their service department or division as a necessary evil or loss leader, not a profit machine. In this course, dealers will learn the correct approach to running a profitable service department or division that can generate 20-35% net income each month.

Class Mission

• Learn the top five keys to managing and growing your service department along with the tools to put them in place.
• Determine how to correctly charge for technician labor.
• Turn your service department into a profit machine.
• Manage, motivate and maximize service technician’s performance.
• Learn what the service department’s potential is and how to capture it.
• Maximize performance through efficient dispatch and scheduling.
• Proper management and pricing of maintenance agreements. (Residential & Commercial)

This class offers NATE and Factory Elite Hours. No state CE hours are offered for this course.

Meals and refreshements are provided

To register email: jvincent@corkensteel.com 

BDR Oct2026